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Both Ilchester Surgery and Buttercross Health Centre are closed on bank holidays. Call 111 for medical advice. Dial 999 if you have a medical emergency.

Changes to services at Buttercross Health Centre and Ilchester Surgery ...ask questions and talk to the team at one of our information events

NEW! Welcome to Buttercross Health Centre and the Ilchester Surgery website

We have now combined our websites to share information on the services available at both Ilchester Surgery and Buttercross Health Centre as our teams work across both sites.

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The Ilchester Surgery

17 Church Street

Ilchester

BA22 8LN

Tel: 01935 840207

Open Monday - Friday 9 am - 4 pm

(Currently closed between 1 and 2 pm)

Buttercross Health Centre

Behind Berry

Somerton

TA11 7PB

Tel: 01458 272473

Open Monday - Friday 8.00 - 6.30 pm

(phone lines are open at 8 am, doors open at 8.30 am

 

To make an appointment or speak to a member of the healthcare team, you can call either 01935 840207, or 01458 272473, or visit your local surgery.

PATIENT INFORMATION UPDATE - From 2 July 2018

We have written to all our patients to explain some changes to the ways that healthcare services are to be offered at both locations.

Ilchester Surgery will become a branch surgery of Buttercross Health Centre, with the practice lists being merged into a single list and all patients will be registered at Buttercross Health Centre.  This will happen automatically; patients are not required to take any action.

From 2 July, the revised opening hours for Ilchester Surgery will be:

Monday                 9 am - 4 pm (no lunchtime closure)
TuesdayClosed
Wednesday9 am - 4 pm (no lunchtime closure)
ThursdayClosed
Friday9 am - 1 pm

Buttercross Health Centre will continue to be open Monday - Friday between

8.00 am and 6.30 pm (6.30 - 7.30 pm pre-bookable appointments only)

New services

From 2 July, we will also be introducing a range of new services including

  • A new appointment line,
  • A daily telephone triage service for immediate medial advice,
  • Regular, specialist support clinics for chronic diseases
  • A new  pharmacy team will be based in the practice to support all patients with medication and prescription queries more quickly.

All patients will be able to book appointments with our extended healthcare team at both locations. For more information about the changes please read our;Frequently Asked Questions

We are running a number of information events, where you can ask questions and share any ideas or concerns you may have about the planned changes.  To book a session, please ask the reception team at your local practice or email SHS.adminteam@ydh.nhs.uk

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How can I get medical help, or advice when the surgery is closed?

If you require any medical assistance or advice outside opening hours, please call NHS 111. If you have a serious injury, or life threatening medical emergency you should call 999, or visit the hospital's A & E department.

Read more about the health services available in Somerset, including how to get medical advice and support outside of usual opening times.

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(Site updated 07/06/2018)
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