Welcome to Buttercross Health Centre and the Ilchester Surgery website
The Ilchester Surgery
17 Church Street
Tel: 01935 840207
Monday: 9am - 4 pm
Wednesday: 9am - 4 pm
Friday: 9am - 1 pm
Buttercross Health Centre
Tel: 01458 272473
Monday - Friday 8.30 am - 6.30 pm
We have a limited number of evening appointments available on Thursdays after this time. Ask reception for details.
The surgeries are closed due to a bank holiday on the 19th and 22nd April. Please contact 999 if you have a medical emergency. Please ring 111 for advice if you need medical attention before we re-open on Tuesday 23rd April.
… PUBLIC NOTICE …
THE NHS SOMERSET CLINICAL COMMISSIONING GROUP AND NHS ENGLAND
WILL BE HOLDING THE NEXT
SOMERSET PRIMARY CARE JOINT COMMITTEE MEETING / SOMERSET PRIMARY CARE COMMISSIONING COMMITTEE
Wednesday, 24 April 2019
9:30 am – 12:30 pm
Monk's Yard, Horton Manor, Horton Cross, Ilminster, Somerset, TA19 9PY
Members of the public are welcome to attend the meeting to listen to the items being discussed.
Copies of the agenda and papers will be available at least 5 working days before the meeting, from the NHS Somerset Clinical Commissioning Group website at www.somersetccg.nhs.uk or by contacting the Primary Care Team, Somerset Clinical Commissioning Group, Wynford House, Lufton Way, Yeovil, BA22 8HR, or by telephoning 01935 382040.
ACUTE ON THE DAY
Effective from 7th January 2019
Buttercross Health Centre
A new way of booking appointments to allow us to meet the on the day demand and allow more follow up appointments.
- You will be seen by one of the acute on the day team which will include GP’s, NP’s (Nurse Practitioner) and ECP’s (Emergency Care Practitioner)
- The acute on the day team will triage from the reason take by reception staff to decide who is more appropriate to manage your care, therefore please give reception staff as much information as possible.
- Appointments are booked consecutively throughout the day, you will be offered the next available time.
- This system is only being used at Buttercross Health Centre; Ilchester Surgery will remain the same.
If you have any questions please ask a member of the reception team
GP appointments are available at Buttercross Health Centre, Ilchester Surgery is a nurse led
If you are having problems logging in please contact patient support.
The patient Access website is run by Patient Access. It is linked into our surgery, but we cannot view or correct problems on your account.
Please contact them on the link below if you are having problems logging in. They will look at your account to diagnose problems, and may need to re-set your account at their end. They may tell you that you need to contact the surgery to re-set your pin/account here after they have done this. They will get back to you within 48 hours and can help diagnose a problem on your account that we have no access to deal with here.
Please follow the link for information or for help if you are having problems logging in please contact Patient Support in the 1st instance on https://support.patientaccess.com/
You can also order your repeat prescriptions using email@example.com
Have you booked your flu vaccination?
Contact reception to find out if you are eligible and book your appointment.
How can I get medical help, or advice when the surgery is closed?
If you require any medical assistance or advice outside opening hours, please visit your local pharmacy or call NHS 111. If you have a serious injury, or life threatening medical emergency you should call 999, or visit the hospital's A & E department.
Read more about the health services available in Somerset, including how to get medical advice and support outside of usual opening times.
(Site updated 18/04/2019)