17 Church StreetIlchester YeovilSomerset, BA22 8LNTel: 01935 840207
NEW OPENING HOURS: On the 1 September Ilchester Surgery changed its opening hours to; Monday to Friday 9 am - 4 pm.
Please note, the surgery currently closes between 1 and 2 pm daily for staff training and essential administration. If you need a doctor please call 01935 840207. In an emergency call 999.
Current NHS guidelines advise us that ordering prescriptions on the telephone can be unsafe and errors can occur. We therefore request patients use alternatives.
We do not take any requests for prescriptions on the phone. You can easily order prescriptions online if you are over 18 years or age. Alternatively please complete the tear off section on the right hand side of your prescription and drop it into the red box in reception. You may also post your request to the surgery. Allow 72 hrs for collection.
We would appreciate your support in a change to the way you order your prescriptions.
Current NHS guidelines advise us that ordering prescriptions on the telephone can be unsafe and errors can occur. We therefore request patients use alternatives and will not be taking any further requests for prescriptions on the phone.
You can easily order prescriptions online if you are over 18 years of age.Alternatively please complete the tear off section on the right hand side of your prescription and drop it into the red box in reception. You may also post your request to the surgery.
Please allow 72 hours before collecting your prescription.
If sending a request by Royal Mail, please address request to the Reception Staff.
Unless stated otherwise, prescriptions are sent from the surgery to the Ilchester Pharmacy for dispensing but we can send prescriptions electronically to the pharmacy of your choice.
If you wish your prescription to be sent to you directly, please enclose a stamped addressed envelope. If you wish to collect your prescription from the Surgery or another pharmacy please make this known to the reception staff.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
We are unable to provide some medications under the NHS; a private prescription charge is made for these. This could include some travel immunisations.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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