This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Buttercross Health Centre is open as usual over the bank holiday weekend




We are bringing in changes to the way that the practice undertakes appointments with immediate effect in order to minimise the risk of COVID-19 to patients and staff.


  • The practice will be strictly reviewing all patient requests


  • We are only allowing patients to enter the surgery following a telephone triage call by a clinician; they will advise whether you need to come in.


  • If needed, we will offer you a face-to-face consultation after the telephone assessment but this is not guaranteed and will be down to individual clinical assessment.
  • If you have been offered one of these face-to-face consultations please be aware that the surgery doors will be closed. 

    When attending the surgery for any appointment please call us on your arrival 01458 272473 and either stay in your car with your window open or stand within the 2 metre marked out sections.

    If you are unable to call the surgery on arrival please do not worry and please DO NOT ring the door bell, the clinician will come and collect you from outside at the time of your appointment.

    If you have any concerns or questions please do not come to the surgery without being requested to, in the first instance please use Ask My GP or ring the surgery.

    Thank you for your cooperation at this time.


Many conditions are able to be safely dealt with during a telephone appointment.


One Number

Clinics & Services

The following personal medical services or clinics are available at Buttercross Health Centre and Ilchester Surgery:

  • Chronic Disease Management
  • Family Planning and Contraception
  • Travel Advice and Immunisations
  • Cervical Smears
  • Minor Operations
  • Childhood Immunisations / Baby Clinic
  • Antenatal and Postnatal Checks
  • INR/Anticoagulation: for all patients taking Warfarin.
  • Phlebotomy-Blood tests and blood pressure
  • Podiatry (please ask at reception)

Additional services at Buttercross Health Centre include:

  • Musculoskeletal practitioners
  • Minor Operations Service

The teams of professionals who offer these services includes doctors, nurses, pharmacists, MSK practitioners, health coaches, health visitors, midwives, physiotherapists, and other support staff.  Please check with Reception on the availability of these services.

Additional services are offered in other surgeries or community hospitals.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website