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Buttercross Health Centre is open as usual over the bank holiday weekend




We are bringing in changes to the way that the practice undertakes appointments with immediate effect in order to minimise the risk of COVID-19 to patients and staff.


  • The practice will be strictly reviewing all patient requests


  • We are only allowing patients to enter the surgery following a telephone triage call by a clinician; they will advise whether you need to come in.


  • If needed, we will offer you a face-to-face consultation after the telephone assessment but this is not guaranteed and will be down to individual clinical assessment.
  • If you have been offered one of these face-to-face consultations please be aware that the surgery doors will be closed. 

    When attending the surgery for any appointment please call us on your arrival 01458 272473 and either stay in your car with your window open or stand within the 2 metre marked out sections.

    If you are unable to call the surgery on arrival please do not worry and please DO NOT ring the door bell, the clinician will come and collect you from outside at the time of your appointment.

    If you have any concerns or questions please do not come to the surgery without being requested to, in the first instance please use Ask My GP or ring the surgery.

    Thank you for your cooperation at this time.


Many conditions are able to be safely dealt with during a telephone appointment.


One Number



Buttercross Health Centre and Ilchester surgery are research practices.

We collaborate with other Symphony practices, Yeovil District Hospital, the National Institute of Health Research, and academic units across the United Kingdom.

Our aim is to support and generate research with the aim of improving our knowledge about and management of conditions presenting in primary care.

Rachael Wilkinson and Helen Clough are our Research Nurses, and Dr Chris Krasucki our GP Research Lead.

We are currently recruiting to a national study called Early Arthritis, and may ask you if you would like to take part.

We are also starting to approach people about the SELECT clinical trial, working in partnership with the Clinical Research Unit at Yeovil District Hospital where Dr Krasucki is an Honorary Research GP.

The practices will be taking part in the CHICO trial, and we hope to be inviting people to take part in the ATTACK and MERIT trials soon.

We are also working on new systems for doing reviews, accessing results, and managing prescriptions, as well as developing the clinical use of a POCT (point of care testing) device.

Please feel free to contact us about any questions you may have about research.

GDPR and research

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