This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Ilchester Surgery will be closed on Friday the 3rd of April due to essential building works. Buttercross Health Centre is open as usual.

NATIONAL EMERGENCY: COVID-19

PATIENT NOTICE

 

We are bringing in changes to the way that the practice undertakes appointments with immediate effect in order to minimise the risk of COVID-19 to patients and staff.

 

  • The practice will be strictly reviewing all patient requests

 

  • We are only allowing patients to enter the surgery following a telephone triage call by a clinician; they will advise whether you need to come in.

 

  • If needed, we will offer you a face-to-face consultation after the telephone assessment but this is not guaranteed and will be down to individual clinical assessment.
  •  
  • If you have been offered one of these face-to-face consultations please be aware that the surgery doors will be closed. Ring the doorbell available to alert the surgery of your arrival.

 

Many conditions are able to be safely dealt with during a telephone appointment.

 

ANNUAL BIRTHDAY REVIEWS

CHRONIC DISEASE RECALL PROCESS FOR BUTTERCROSS AND ILCHESTER

                                                                                                                            

 

 

INTRODUCTION

 

 

The aim of this process is to ensure that all patients with a chronic disease are reviewed once a year as a minimum.

Chronic conditions review invite

 

The Health Centre is monitoring patients with long term chronic diseases such as Asthma, COPD, Diabetes, high blood pressure, circulatory problems, heart conditions, kidney disease, Stroke/TIA or past history of mental illness.

 

We would like to invite all patients with chronic conditions an annual review. This will consist of an appointment with one of our healthcare team for a basic review and test (blood pressure, blood tests, weight & urine testing dependent on condition). If your condition requires a follow up with a nurse or GP this will be arrange once you have had this first appointment.

 

How we will help you manage your long term condition

 

Patients with long term chronic conditions require regular checkups with their GP practice to ensure that they are on the most effective treatment for their condition. By having these regular checkups we can help you to prevent any problems in the future and hopefully reduce your risk of hospital admissions.

 

By running our birthday review process we aim to be calling all patients in once a year, regardless of how many conditions you have, and take a more person centered approach to your care. As we introduce this system over the next 12 months you may find your next review is slightly earlier than expected. This will be to bring our reviews in line with the month of your birth so that we can be confident in contacting all of our patients.



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website