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Noticeboard

Buttercross Health Centre is open as usual over the bank holiday weekend

NATIONAL EMERGENCY: COVID-19

PATIENT NOTICE

 

We are bringing in changes to the way that the practice undertakes appointments with immediate effect in order to minimise the risk of COVID-19 to patients and staff.

 

  • The practice will be strictly reviewing all patient requests

 

  • We are only allowing patients to enter the surgery following a telephone triage call by a clinician; they will advise whether you need to come in.

 

  • If needed, we will offer you a face-to-face consultation after the telephone assessment but this is not guaranteed and will be down to individual clinical assessment.
  •  
  • If you have been offered one of these face-to-face consultations please be aware that the surgery doors will be closed. 

    When attending the surgery for any appointment please call us on your arrival 01458 272473 and either stay in your car with your window open or stand within the 2 metre marked out sections.

    If you are unable to call the surgery on arrival please do not worry and please DO NOT ring the door bell, the clinician will come and collect you from outside at the time of your appointment.

    If you have any concerns or questions please do not come to the surgery without being requested to, in the first instance please use Ask My GP or ring the surgery.

    Thank you for your cooperation at this time.

     

Many conditions are able to be safely dealt with during a telephone appointment.

 

One Number

Carers Direct

 

 

 

CARER REGISTRATION .Content Supplied by NHS Choices We offer additional support for those who care for another. Please ensure that you register as a carer by completing a carer registration form (available from reception). We have a member of staff who is designated as a Carer's Champion; also a patient  who is designated as a Patient Carer's Champion. In the near future we hope to have a telephone number available to contact the Patient Carer's Champion for advice and information.

Langport and Somerton Care Support Group meet in Langport on the 4th Wednesday of each month. Contact Langport Surgery (01458 250464) for further details. It is hoped that Somerton Surgery based carers will be able to meet in the new surgery when it is completed.

South Somerset Mind is offering a series of free workshops and support groups in Yeovil, starting in January 2012, for those who care for someone with a mental health issue. For further details: www.southsomersetmind.co.uk (01935 474875).

The South Somerset Healthcare Federation has lot of links to information for carers and people receiving care at http://www.sshf.org.uk/carers.php

 There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

Telephone
0808 802 0202
Helpline Information
http://www.nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx
Email
CarersDirect@nhschoices.nhs.uk
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.
Online Enquiry Form
http://www.carersdirectenquiry.nhs.uk/

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.



 
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