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Welcome to Buttercross Health Centre and the Ilchester Surgery website

Please ring on the day if you need an appointment. Call 111 for medical advice. Dial 999 if you have a medical emergency.




Please ring from 8.30 if you have an acute problem that needs treatment that day - we will have appointments available with the our Nurse Practitioners and the Duty Doctor.

Our team will ask for some brief information regarding your visit to allow them to help you find the best person for your needs; we are also able to book appointments for our Ilchester Surgery as part of the joint services available.

In addition to Doctors, we have Nurse Practioners (who can prescribe), Emergency Care Practitioners, Practice Nurses, Health Care Assistants, Musculoskeletal Specialists (Physiotherapists), Health Coaches and other Health Professionals who may be able to help you.

Please be assured that all our staff our bound by the strictest rules of confidentiality.


askmyGP - An exciting new system to support patients. From Thursday 30 January 2020, Buttercross Health Centre and Ilchester Surgery will be using askmyGP to manage all patient requests. Using askmyGP will ensure equity between patients by allowing the GPs to assess each request and then decide on the most appropriate way to resolve the issue. This could be by telephone, face to face or via online messaging. Although we will encourage patients to submit their requests online, please feel assured that you can still submit a request by phone or in person when you attend the surgery. We are confident that askmyGP will provide everyone with better access to the surgery and ensure quality care is provided to all. For more information regarding askmyGP see

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website