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Noticeboard

Ilchester Surgery will be closed on Friday the 3rd of April due to essential building works. Buttercross Health Centre is open as usual.

NATIONAL EMERGENCY: COVID-19

PATIENT NOTICE

 

We are bringing in changes to the way that the practice undertakes appointments with immediate effect in order to minimise the risk of COVID-19 to patients and staff.

 

  • The practice will be strictly reviewing all patient requests

 

  • We are only allowing patients to enter the surgery following a telephone triage call by a clinician; they will advise whether you need to come in.

 

  • If needed, we will offer you a face-to-face consultation after the telephone assessment but this is not guaranteed and will be down to individual clinical assessment.
  •  
  • If you have been offered one of these face-to-face consultations please be aware that the surgery doors will be closed. Ring the doorbell available to alert the surgery of your arrival.

 

Many conditions are able to be safely dealt with during a telephone appointment.

 

Opening Times at Buttercross Health Centre:

 Times
Monday08:00 - 18:30
Tuesday08:00 - 18:30    
Wednesday08:00 - 18:30    
Thursday08:00 - 18:30     (Extended hours until 8pm are available once a week)
Friday08:00 - 18:30     (Extended hours until 8pm are available one a month)
Weekendclosed

 

Staff teams are working on site from 8am, but doors don't open until 8.30am

We have a limited number of evening appointments available up to 8pm on Thursdays. Ask reception for details. 

As a registered patient at Buttercross Health Centre and Ilchester Surgery you are able to arrange appointments at both locations depending on your healthcare needs and home/work commitments.  Please speak to our reception team who will be able to advise you on the most appropriate healthcare practitioner to see and availability of appointments.  

Revised Opening Times at Ilchester Surgery:

            Times
Monday 09.00 - 16.00  
TuesdayCLOSED
Wednesday 09.00 - 16.00
Thursday CLOSED
Friday 09.00 - 13.00
WeekendCLOSED

If you need medical advice or treatment when the surgeries are closed please call NHS 111 in the first instance, who will be able to direct to the most suitable treatment, or Out of Hours appointment if required. For life-threatening emergencies call 999, or visit A&E.

 
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