If you have any concerns or questions please do not come to the surgery without being requested to, in the first instance please use Ask My GP or ring the surgery.

When attending the surgery for any appointment please call us on your arrival 01458 272473 and either stay in your car with your window open or stand within the 2 metre marked out sections.

If you are unable to call the surgery on arrival please do not worry and please DO NOT ring the door bell, the clinician will come and collect you from outside at the time of your appointment.

Thank you for your cooperation at this time.

Opening Times at Buttercross Health Centre:

Monday08:00 - 18:30
Tuesday08:00 - 18:30    
Wednesday08:00 - 18:30    
Thursday08:00 - 18:30     (Extended hours until 8pm are available once a week)
Friday08:00 - 18:30     (Extended hours until 8pm are available one a month)


Staff teams are working on site from 8am, but doors don't open until 8.30am

We have a limited number of evening appointments available up to 8pm on Thursdays. Ask reception for details. 

As a registered patient at Buttercross Health Centre and Ilchester Surgery you are able to arrange appointments at both locations depending on your healthcare needs and home/work commitments.  Please speak to our reception team who will be able to advise you on the most appropriate healthcare practitioner to see and availability of appointments.  

Revised Opening Times at Ilchester Surgery:

Monday 09.00 - 16.00  
Wednesday 09.00 - 16.00
Thursday CLOSED
Friday 09.00 - 13.00

If you need medical advice or treatment when the surgeries are closed please call NHS 111 in the first instance, who will be able to direct to the most suitable treatment, or Out of Hours appointment if required. For life-threatening emergencies call 999, or visit A&E.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website