What to do if you need help and we are closed:
Between 6:30pm – 8:00am call NHS 111 Service if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
- Call 999 in an emergency.
- Chest pains and / or shortness of breath constitute an emergency.
Please consider whether the following Local Out of Hours Service Options available to you during evenings, weekends and on bank holidays in South Somerset might be more appropriate for your concerns.
Between 8:00am – 8:30am - Press option 2 to be diverted to a call handling service
MINOR AILMENTS SCHEME
A minor ailments scheme is provided by pharmacies (chemists) who are trained to assess and treat minor ailments including: Conjunctivitis; cystitis; thrush, impetigo, hay fever; athlete’s foot; ringworm; headache; cough; fever; sore throat; emergency contraception.
Some medications can be prescribed and may be charged for. Check with your local pharmacy whether they are part of this scheme.
MINOR INJURY UNITS
Minor Injury Units are staffed by Emergency Nurse Practitioners, who have the training and experience to deal with: cuts and grazes; removal of foreign bodies; dressing wounds; burns; scalds; minor broken bones; insect and animal bites and the screening and treatment for Chlamydia . A local Unit is the West Mendip Hospital Minor Injuries Unit in Glastonbury (01458 836450) open 7am to 11pm. every day.
ACUTE COMMUNITY EYECARE SERVICE
This service is available for anyone registered with a GP in Somerset. It is for the assessment and treatment of recently occurring eye injuries such as: A sudden or recent reduction in vision in one or both eyes; Red eye(s) or eye lids ; Pain and/or discomfort in the eyes, around the eye area or temples; Recent onset or sudden increase of flashes and/or floaters in one or both eyes; Mild trauma, for example a scratch to the outer surface of the eye(s) or lid(s); Suspected foreign body in the eye; Recent onset of double vision; Significant recent discharge from or watering from the eye. Please ring in advance as specific appointments are made available as required. See http://www.somersetpct.nhs.uk/welcome/services/aces/ for more information.
The local Somerton opticians who are a part of this scheme:
David Kneebone Opticians, Broad Street, Somerton, TA11 7NH
Tel: 01458 274646